At Dribble, we are committed to delivering your orders quickly and safely. This Delivery Policy outlines our shipping and delivery process, timelines, and conditions.
1. Order Processing Time
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All orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive a confirmation email with tracking details once your order has been dispatched.
2. Delivery Time
Delivery time depends on your location and the courier partner.
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Local/Within City: 2–4 business days
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Within State: 3–7 business days
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National (Across India): 5–10 business days
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International Orders (if applicable): 10–20 business days
Note: Delivery time may vary due to unforeseen factors like weather, strikes, or courier delays.
3. Shipping Partners
We partner with trusted logistics companies (such as Delhivery, Blue Dart, DTDC, India Post, etc.) to ensure safe and timely delivery of your orders.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor the status of your shipment on our courier partner’s website.
5. Delivery Charges
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Free delivery may be available for orders above a certain amount (as mentioned on our website).
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Standard delivery charges will apply for orders below the free-shipping threshold.
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Delivery charges (if any) will be displayed at checkout before final payment.
6. Delayed or Missed Deliveries
If your order has not been delivered within the expected time frame:
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Please contact us at [your support email/contact number] with your order number.
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We will coordinate with our courier partner to resolve the issue as soon as possible.
7. Wrong Address or Failed Delivery
Please ensure your delivery address and contact details are accurate at checkout.
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Dribble will not be responsible for delivery failures due to incorrect or incomplete addresses.
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In case of a returned shipment due to an incorrect address, re-delivery charges may apply.
8. International Shipping (If Applicable)
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Customs duties, import taxes, or additional charges (if applicable) are the responsibility of the buyer.
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Delivery times may vary depending on customs clearance in the destination country.
9. Damaged or Missing Items
If your package arrives damaged or an item is missing:
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Report it to us within 48 hours of receiving the order at [your support email].
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Please include photos of the damaged package or product for verification.